关于如何在线联系ea客服,大家可以上bzhan搜索相关视频,已经有很清晰的讲解了,我就不再详细说了。
我是今年三月份同学送我的Apex账号,无初邮,三月解绑了原来的Steam。
然后最近觉得origin充值太不划算了,就想着重新绑回Steam。今天就在某宝和某鱼看了看换绑的店铺,客服开口就是100,还说现在ea更改了规则人工客服已经不再受理了。
所以我就想着自己试试。
下面讲讲我的换绑历程:
首先是今天上午,看了看bzhan的教程,联系的美国的客服,大概联系了10个,都说我的账号无法重新连接到一个新的Steam。
他们首先会询问绑定ea的邮箱,然后可能就是根据这个邮箱查找你的绑定记录,之后他们所有人的说法都是:your account is ineligible to link a new steam也就是没有资格连接新的Steam。并且不愿意告知我原因,只说是他们内部的决定。
我的经验是一般看到这样的说法就可以thank you for your help然后换客服了,因为无论你再怎么说他们也不会给你换绑的机会了。
然后下午可能因为美国那边凌晨了,我找不到在线客服,就换到了网上说比较友好的印度客服(ea help右上角可以切换地区)。
印度客服总体看来确实比美国客服好说话,首先是我找的第三个客服就帮助我完成了换绑。其次,前两个没办法帮助我的也真的十分友好。
我采用的说法是:
I want to link my EA account to a new Steam for my previous one has some security issues. And I'm afraid of the safyty of my Apex account, so I have unlinked it.
意思是:我想要绑定一个新的steam账号,因为我之前的账号有一些安全问题。我担心这会影响到apex账号的安全,所以我解绑了之前的账号。
只需要有一个开头的说法(你可以说被盗了,有安全问题,不小心绑定到小号了等等),接下来就看我们的运气了。如果碰到一个好客服,他很快就可以帮助我们解决问题。
下面是我和客服的聊天记录,中间掉线了一次,只留下了这些记录,之前其实就是我上述的说法。
( 10m 35s ) Visitor: I want to link to a new Steam instead of the previous one
( 10m 58s ) Abhishek11: May be we just got disconnected for some reason.
( 11m 16s ) Abhishek11: But I am here again to help you, no worries.
( 11m 25s ) Visitor: Ok, thank you
( 11m 38s ) Abhishek11: I would request you to please try to link your Steam with your EA account by this link: https://help.ea.com/en/help/account/link-your-console-accounts/
( 12m 1s ) Abhishek11: If it still doesn't works, I'm there to help you out.
( 12m 23s ) Visitor: I'm sure it still doesn't work
( 12m 30s ) Visitor: I have tried
( 12m 46s ) Abhishek11: Okay, please allow me a moment.
( 14m 14s ) Abhishek11: I have made some changes from my end, please try to login into your Steam with your EA credentials now.
( 14m 22s ) Abhishek11: Let me know once you have done it.
( 14m 33s ) Visitor: Okay, I'll try
( 14m 39s ) Visitor: Please wait
( 14m 53s ) Abhishek11: Sure.
( 16m 18s ) Visitor: It works!
( 16m 34s ) Visitor: I login in successfully
( 16m 35s ) Abhishek11: Great!
( 16m 45s ) Visitor: Thank you very very very much
( 16m 49s ) Abhishek11: It was not possible without your help and cooperation.
( 16m 54s ) Abhishek11: Thanks for contacting EA help! Please be safe and take care of yourself and your loved once.
I wish you a great and safe day ahead. Feel free to contact us back for further help.
Enjoy gaming!
总的来说,现在换绑可能比以前难一点,但并不是没有机会。多尝试不同的地区和客服,相信自己的运气,祝愿大家都可以成功换绑!
有什么问题可以在评论区留言,我会尽我所能帮助大家。
#apex换绑steam#